Delivery

How much is delivery?

We keep all our delivery rates nice and simple - £3.20 for any order up to 2kg, and £5.95 for all orders over 2kg in weight. The rate will be calculated and added at checkout.

When can I expect my order to arrive?

We aim to dispatch all orders within 24 hours of receiving payment. During busier periods the dispatch time could be slightly longer. You should expect delivery within 4 days. 

What kind of packaging do you use?

This depends on the quantities purchased. Any item weighing less than 500g is delivered in compostable packaging. These bags are made from cellulose based bio-film from renewable resources (wood-pulp from managed plantations) which is certified to the European standard (EN13432) for industrially compostable packaging.

When placed in industrial composting conditions the bags will completely disintegrate into carbon dioxide (CO2), water and biomass within 10-12 weeks, leaving no harmful residue behind. The composting process will take longer in home composting conditions and will depend on factors such as location and composting conditions.

Our packaging complies with the European compostable standard EN13432.

To comply with this standard, all packaging must meet the following key requirements:

Any items over 500g are packed in robust plastic bags which are resealable, re-usable and recyclable. We encourage you to reuse these bags as many times as possible and have found them to be the best option for maintaining the freshness of the products we sell combined with the sturdiness required during transit. 

WE DO NOT CHARGE A PREMIUM FOR USING ENVIRONMENTALLY FRIENDLY PACKAGING 😊

How should I get in touch with a question or update on my order?

You can call or text us for any information or updates on your order on 07920 560036 or 0161 4011440 9am-6pm Monday to Saturday.